Senior Student Development Advisor

About the role

Ross University School of Medicine (Ross Med) is looking for a Senior Student Development Advisor in its Student Support department in Bridgetown, Barbados. The role is a key leader in student affairs who designs and leads student development initiatives that enhance the student experience and long-term success. It reports to the Assistant Dean, Student Affairs.

Key responsibilities

• Develop and supervise student development projects and initiatives, including the White Coat Ceremony, Friends and Family Weekend, Continuing Student Orientation, Student Ambassadors, campus visits, Faculty Mentoring, Journey to Medicine, Learning Communities and orientation sessions.
• Lead and contribute to the design, implementation, evaluation and hiring and training of student leaders.
• Assist in managing student affairs content on internal and external sites, collect and assess data to improve student development initiatives, and lead student development programming in the manager's absence.
• Monitor and respond to student queries in Salesforce and manage the Financial Aid Appeal process.
• Work with the Office of Student Conduct to educate and enforce professionalism standards, adjudicate conduct reports, run professionalism sessions, update the Student Handbook and guide the Grievance Committee and Student Honor Council.
• Eligibility checks for student leadership roles (Ambassadors, Honor Council, Peer Mentors, SGA) and help hold students accountable for arrival and check-in processes.
• Support student wellbeing and crisis response, including emergency support and after-hours work, and support the Behavioral Intervention/Care Team.

Required profile

• Master's degree in a field suitable for the job; a background in medical education is preferred.
• Knowledge of and/or experience in student advising, academic advising, career advising, student programming, study abroad, graduate programs, orientation and transition programs.
• Good verbal and presentation skills, excellent computer skills including Microsoft Office, and the ability to work independently, prioritize and work under pressure.
• Leadership with a coaching and mentoring approach, problem-solving, customer service, interpersonal, communication, teamwork, professionalism and quality.