Retail Store Supervisor

About the role

As a Store Supervisor you will lead a team to ensure the store runs efficiently while delivering the highest level of customer service.

Key responsibilities

• Motivate and manage the team, overseeing daily operations and store standards.
• Handle customer queries professionally and in line with store policy.
• Support employee induction, training and development.
• Maintain merchandising standards, rotation and facing.

Required profile

• Minimum 2 years experience in a customer‑facing role.
• Excellent communication and ability to work in a fast‑paced, team‑oriented environment.
• Strong organisational skills, capable of delegating and supporting team members.

Required skills

• Customer service
• Team leadership