Yacht Club Attendant – Guest Luggage Specialist

About the role

The Yacht Club Attendant supports the Rooms leadership team by delivering exceptional guest experiences at the hotel and marina. The role focuses on managing the full‑cycle luggage service and assisting guests with their items throughout the property.

Key responsibilities

• Assist guests with luggage to and from the marina and vessels, handling the full‑cycle luggage program.
• Facilitate hotel room orientations, deliver amenities, and transport items to guest rooms as needed.
• Provide information about hotel rooms, services, and features to guests.
• Drive hotel vehicles for short‑distance guest drop‑offs, pick‑ups, and item retrievals.
• Respond to general guest requests and perform other duties as required.

Required profile

• Minimum two years of customer service experience.
• High School Diploma or equivalent; luxury hotel or prior bell experience preferred.
• Ability to stand, bend, squat, and lift up to 60 lb regularly; push/pull carts up to 250 lb.
• Must be able to read, write, and understand English.