Bellperson / Valet Attendant

About the role

The Bellperson / Valet Attendant greets guests with a warm welcome, assists with vehicle parking and retrieval, and supports guest services throughout their stay.

Key responsibilities

• Welcome guests to the hotel and direct them and their vehicles on the front drive.
• Park and retrieve guest and hotel vehicles, including short‑distance off‑property trips as needed.
• Provide information about hotel rooms, services, and features.
• Assist with luggage, conduct room orientations, and deliver amenities to guest rooms.
• Follow hotel guidelines, talking points, and safety procedures.

Required profile

• College degree preferred.
• Minimum two years of experience in a luxury hotel or customer‑service environment.
• Excellent telephone etiquette and guest recovery skills.
• Positive attitude, strong organizational and time‑management abilities.
• Availability to work weekends, nights, and holidays as required.
• Physical ability to stand for extended periods, lift up to 50 lb, and perform repetitive motions.