HR Officer – Benefits & Rewards (Financial Services)

About the role

The client, a well‑established financial services provider in Barbados, is expanding its HR Benefits & Rewards team. They are looking for an HR Officer to coordinate HR operational processes across the employee lifecycle and manage benefits and recognition programmes.

Key responsibilities

• Coordinate HR operational processes such as onboarding, probation, promotions, transfers, contract renewals and separations, ensuring accurate documentation and HRIS updates.
• Handle employee benefits requests, enrolments, changes and related documentation, verifying completeness before submission to external providers.
• Provide employees and managers with clear information on benefits eligibility, enrolment procedures and required documentation.
• Resolve routine benefits enquiries and discrepancies by liaising with employees, HR team members and benefits providers.
• Monitor outstanding benefits transactions and follow up to ensure timely resolution.
• Lead annual benefits enrolment activities, tracking deadlines and communicating requirements.
• Administer the company’s Rewards and Recognition programme, coordinating service awards, milestone celebrations and related communications.
• Support the Compensation and Benefits Manager with operational input on recurring enquiries and process improvement opportunities.

Required profile

• Bachelor’s degree in Human Resources Management, Business Administration, Management or a related field.
• Experience coordinating HR operational processes and benefits administration.
• Strong knowledge of HR policies, procedures and benefits regulations.
• Excellent attention to detail and ability to manage multiple deadlines.

Required skills