Health Administrator

About the role

Tomlin Insurance Brokers is seeking a highly organized Health Administrator to join its broking team. The role involves managing group health insurance processes, supporting corporate clients, and maintaining strong relationships with insurers and plan members.

Key responsibilities

• Process group health new business, renewals, member changes and claims, coordinating documentation, quotations, insurer terms and client requirements.
• Assist corporate clients and plan members with benefits, eligibility, enrolment and claims enquiries, escalating technical matters appropriately.
• Liaise with insurers and maintain accurate client, policy and member records while supporting new group onboarding.
• Maintain positive client relationships through professional and effective communication.

Required profile

• Practical knowledge of group health insurance with at least three years of direct experience in health and employee benefits.
• Experience supporting group health clients, plan members, renewals, claims and policy changes.
• Strong client‑service, communication, organisation and accuracy skills.

Required skills

• Practical knowledge of group health insurance.
• Experience supporting group health clients and handling policy changes.
• Strong client‑service and communication abilities.