Customer Acquisition Specialist – Remote

About the role

The Customer Acquisition Specialist will design and execute strategies to attract new clients and expand The Hive Careers’ customer base. Working fully remotely, you will collaborate with marketing and sales teams to generate leads, optimise conversion funnels and ensure smooth onboarding for new customers.

Key responsibilities

• Identify and engage potential customers through digital marketing, social media, email campaigns, networking events and direct outreach.
• Conduct proactive outreach via email, phone, and social platforms to build relationships and convert leads.
• Analyse and improve the customer journey from awareness to conversion, maximising acquisition rates.
• Monitor KPIs related to acquisition efforts and provide regular performance reports.
• Collaborate with marketing and sales to align strategies and maintain consistent messaging.
• Oversee onboarding of new clients to ensure a positive experience.
• Stay informed on industry trends, competitor activity and customer preferences to uncover growth opportunities.
• Manage acquisition budgets strategically to meet targets.

Required profile

• Bachelor’s degree in Marketing, Business Administration or a related field.
• Proven experience in customer acquisition, client outreach, sales or marketing.
• 2‑5 years of B2B client acquisition experience.

Required skills

• Proficiency with CRM software and marketing tools.