Casual Spa Receptionist

About the role

Join Hilton’s hotel team as a Casual Spa Receptionist and become the first friendly face guests encounter when they step into the spa. In this role you will help create memorable experiences by providing warm hospitality and smooth administrative support for daily spa operations.

Key responsibilities

• Greet and assist all spa guests, handling check‑in and registration procedures.
• Answer phone calls and emails, manage reservations, respond to guest inquiries, and relay information to the appropriate team members.
• Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and supporting the spa supervisor with general administrative and operational tasks.

Required profile

• A genuine passion for delivering hospitality with warmth and positivity.
• Integrity – consistently doing the right thing.
• Leadership qualities that inspire teammates.
• Team‑oriented mindset that drives collaborative outcomes.
• Ownership and accountability for tasks and guest experiences.
• Urgency and discipline to act in the moment and make a lasting impact.

Required skills

What we offer

• Generous travel perks, including up to 110 nights of deeply discounted stays at Hilton properties (rates as low as $40 USD per night).
• Opportunities for career growth within a globally recognized hospitality brand.
• Access to Hilton’s award‑winning workplace culture and employee wellbeing programs.