Customer Acquisition Specialist – Remote

About the role

The Customer Acquisition Specialist will drive the growth of The Hive Careers by attracting new B2B clients and expanding the existing customer base. Working fully remotely, you will collaborate closely with marketing and sales teams to generate high‑quality leads, optimise conversion funnels, and ensure a smooth onboarding experience for new customers.

Key responsibilities

• Lead Generation: Identify and engage potential customers through digital marketing, social media, email campaigns, networking events, and direct outreach.
• Client Outreach: Conduct proactive outreach via email, phone, and social platforms to build relationships, introduce services, and convert leads.
• Marketing Funnel Optimisation: Analyse and improve the customer journey from awareness to conversion to maximise acquisition rates.
• Data Analysis: Monitor KPIs related to acquisition efforts and provide regular performance reports and insights.
• Collaboration: Align acquisition strategies with overall business objectives by working closely with marketing and sales teams.
• Customer Onboarding: Oversee the onboarding process to ensure a positive experience and long‑term client relationships.
• Market Research: Stay informed on industry trends, competitor activities, and customer preferences to uncover growth opportunities.
• Budget Management: Allocate acquisition budgets strategically to meet targets.

Required profile

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 2‑5 years of proven experience in B2B customer acquisition, client outreach, sales or marketing.
• Strong analytical mindset with the ability to interpret data and make data‑driven decisions.
• Excellent communication and interpersonal skills.

Required skills

• Proficiency with CRM software and marketing automation tools.
• Ability to work collaboratively in a team environment.
• Self‑motivated, results‑oriented approach.